Aeroflot: agents often refuse passengers “Transaero” to refund money for tickets

MOSCOW, October 7. Aeroflot notes the increase in the number of refusals to return the money for the tickets to the passengers of “Transaero” on the part of agents, reported the press service of the airline “Aeroflot”.

“In recent days there have been frequent cases of refusals to refund passengers for tickets airline “Transaero” on the part of agents. This situation is of concern to the management of the air carrier because the Agency engaged in the sale of tickets received from the airline “Transaero” agent’s Commission and have no reason to refuse to return”, – stated in a press release.