Sberbank warned customers about the limitations of card transactions


Moscow. On 6 November. At the moment, Sberbank’s clients may face in limiting the maintenance of their Bank cards, said in a call centre of the credit institution.

“At the moment may be temporary restrictions in the use of Bank cards. Please retry the operation later”, – reported in the call center.

A Bank employee, said that now it is possible to refuse to conduct card transactions as when making payments, or when withdrawing cash from an ATM.

“Our specialists are addressing this issue, the Bank apologizes for the inconvenience. You will need to use the service later, the exact time we have now established,” he said. The expert failed to specify the causes of the limitations.

In a press-service of Sberbank reported that customers were informed that from 14:56 on 6 November is a short-term timeframe “rejection of Bank card operations”.

“In reality, the problem was only once and was less than one minute. At the moment the service processing system of the Bank is in backup mode, but operates without any failures, working in a regular mode”, – said the representative of the Bank.