“Sberbank First” updated and expanded set of privileges for VIP clients

“Sberbank First” updated and expanded set of privileges for VIP clients


In the network of offices of “Sberbank First” served over 50 thousand clients. “Sberbank First” expanded the line privileges for VIP category customers.

“Sberbank First” renewed and expanded the range of privileges for category customers VIP1. Now they have much more possibilities.

Now in the network of offices of “Sberbank First” served over 50 thousand clients. They created special conditions: high quality of service, which combined offer special products and services.

The clients of “Sberbank First” — a special network of 150 offices in more than a hundred cities across the country, the personal Manager that can help with financial issues, a dedicated round the clock telephone support line, available 24/7 Concierge service, where staff help to deal with everyday issues.

“Sberbank First” offers its customers a reward Bank card with the connected program of discounts and privileges from partners of the payment systems Visa and MasterCard. In “Sberbank First” decided that in addition to this clients should receive benefits designed exclusively for them.

“We know that our customers love to travel. To save time customers in selecting the best travel options and to help you get the most pleasant experience on the most favorable terms, we select the best suppliers and negotiate with them on individual terms,” explains the Director of the offices of “Sberbank First” Mary Podenco.

A unique program Bank partner offers “Sberbank First” for travellers is based on the study of tens of thousands of wealthy customers in Russia. Some partners programs provide significant discounts, and other special privileges for holders of premium cards of “Sberbank First”. “Sberbank is one of the largest banks in the country and Eastern Europe, we can count not just on special terms and discounts, and the “very special,” continues Maria Podenco. And we are willing to recommend each client “Sberbank First” proposals of our partners on attractive terms”.

First of all, when planning your next trip, it is necessary to learn about current offers of our partners, looking at the section of My privileges/partner Offers on the website of “Sberbank First” or by contacting your account Manager. Even easier to apply to a Concierge service. “Concierge not only tells in detail about the proposals, but also can assist them, and organize all related services,” explains Mary Podenco.

Key agreements “Sberbank First” signs on the privileges not in some hotel or club, and, as a rule, throughout the network as a whole. Now the Bank already has a number of partners such world famous structures as the Association of The Leading Hotels of The World (LHW), which brings together more than 400 luxury hotels and resorts, Accor Hotels (3792 hotel brands Sofitel®, Autograph® IBIS®, Pullman®, and Novotel® and other 94 countries of the world), as well as Elite Rent-a-Car — the leading rent luxury cars in Europe … that is, in addition to the global programs of privileges from payment systems such as Visa® or MasterCard®, the client gets regular discounts for the services of partners around the world directly from “Sberbank First”. And the number of global partners is continuously growing.

“I checked the result myself. Going on a business trip for a week in Europe and booked the hotel and used their privileges of the client “Sberbank First” from our partner the Association of hotels LHW. The impression from the hotel 5 stars was the expected excellent. But I was really surprised free additional service — airport transfer by limousine, a room of a higher category and leaving the room when I was comfortable — in 16 hours. All this is included in the set of my privileges, although I think in normal circumstances it would cost a considerable amount,” explains Maria Podenco.

In addition to strategic partners, such as Accor, LHW or, “Sberbank First” is constantly trained to the local and seasonal options. Including — offers special conditions to the most pressing matters. For example, now offers customers a range of discounts for the winter period, including Christmas holidays, to stay at Solis Sochi hotel, Solis Sochi Suites and Dolina960 in the ski resort Gorky Gorod in Sochi.

“We include in our software special offers during “high season”. And we are confident that this is exactly what our customers need,” says Mary Podenco.

1 for VIP-clients of the service “Sberbank First” refers to the clients of the savings Bank, entered into a contract on banking service in branches of Sberbank of applying the service model “Sberbank First”. In order to use the products and services of the service “Sberbank First”, must be placed in the savings Bank (collectively, on all savings accounts, deposits and saving certificates, bills or cards depersonalized metal accounts) funds in the amount not lower than prescribed by the Bank amounts or to pay the Bank a monthly fee.

Detailed information about the format of the service “Sberbank First” specify by number 8 800 333 22 33 or on the website.

Conditions valid from 01.12.2015. Change of conditions is made by the Bank unilaterally. The information presented in this material is not a public offer. PJSC Sberbank. General license of Bank of Russia for banking operations № 1481 from 11.08.2015.

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