Taxi service Uber has agreed to pay $28.5 million to U.S. customers who made claims about collecting of $1, which the service was charged for “security”, reports Bloomberg referring to the statement from Uber.
Uber customers complained that the wording about “safe travel” is misleading, as drivers in the company does not check as thoroughly as is claimed.
During trial, prosecutors insisted that the company in their advertising, said the checks drivers to justify “the fee for a safe trip” in $1, while drivers had to undergo more rigorous testing as conventional taxi drivers.
The lawyers noted that the test drivers are unable to stop what Uber has hired people convicted of burglary and sexual offences.
Several class actions were filed about 25 million passengers in the United States. The company will pay unhappy customers $28.5 million,
In a statement, the company notes that the now Uber will charge the card instead of “for security” “cost per call” taxi.
“The fee for a safe trip” was introduced by Uber in April 2014, to cover the cost of such insurance and vehicle checks. The company began charging passengers $1, later in some cities, this rate increased to $2.50.
In early February, Uber has updated the user agreement. In the updated agreement, Uber has clearly prescribed that is not a transportation company and is not responsible for any transportation liability.
In the new version appeared, in particular, a separate Chapter, in which spelled out the disclaimers and limitation of liability of the company. Uber provides the services on an “as is” and “subject to availability”, the company shall make no guarantees “about the reliability, timeliness, quality, suitability or availability of the services or any services or products”, said the updated agreement.
Uber declines all liability for “indirect, incidental, incidental, actual, punitive or consequential damages, lost data, personal injury or material damage, for any loss, liability or damage”, even if company has been advised of the possibility of such damages, stated in the paragraph “Limitation of liability”.