The state Duma approved the new rules of communication of collectors with debtors


Deputies of the State Duma at plenary session on June 21 adopted in the third final reading the law “About protection of the rights and legitimate interests of individuals with the implementation of debt recovery” that limits the ability of collectors to recover money from debtors.

In accordance with the document collectors are prohibited from calling debtors at most twice a week and do it at night. Personal meetings should also be held in the afternoon once a week.

In addition, the law requires employees of the collection Agency to be presented to the debtor, prohibits threatening and requires over three years to keep the paper documents and audio recordings, supporting communication with the debtor. To use devices that hide phone number or email address collectors is strictly prohibited.

For violations of rules of communication with debtors collectors proposed fine of 2 million rubles. While the authorized capital collection Agency may not be less than RUB 10 million All collectors must be entered in the register compiled by the “authorized government body”.

If approved by the Federation Council and the President signed a new law will come into force from 1 January 2017.

Earlier, President Vladimir Putin pointed to the inadmissibility of the situation, “when collecting organizations have resorted to illegal methods of shaking out of money.”

At the end of January 2016, the 44-year-old collector from Ulyanovsk Dmitry Yermilov was suspected of setting fire to the house, with the result that the hospital was two year old child. Later Ermilova accused of attempt at murder of two persons and arrested.

After that, the speaker of the Federation Council Valentina Matvienko has proposed to suspend the activities of collection agencies. “Due to the increasing cases of lawlessness on the part of collectors it is necessary to suspend the activities of collection agencies prior to the enactment of the law that would strictly regulate their work”, — said Matvienko.