The number of mobile applications for Muscovites will be reduced twice. Five of them will unite on a new platform Mos.ru. About it said Deputy head of the Department of information technology Andrei Belozerov. Now the city has ten apps, including “Our town” for complaints about the authorities, “housing and communal services of Moscow” for utilities and “SYSTEM of the city of Moscow” on the record to the doctor.
“To 2019-2020 year we plan to enlarge the urban mobile app, leaving only five. The main joint application “Mos.ru” that will absorb “housing and communal services of Moscow”, “Transport”, “public Services of Moscow”, “SYSTEM” and “Electronic Atlas”. This will be the application of a new technological level, based on the principle chat-bot,” — said Belozerov.
The user can search for desired service in the application menu, and simply enter a query such as: “I Want to pay the fine” — and get information. In the future, in urban applications may receive the voice control function. “The difficulty here is that voice control is still needed relative silence, otherwise the recognition accuracy immediately drops. Yet it is insufficient that we could productively this technology to use in a metropolis. If at some point the technology is “wiser”, we will implement it,” — said Belozerov.
The number of applications is not planning to unite on a common platform. For example, “Travel portal”, “Active citizen” and “Parking of Moscow”. Belozerov added that following the reduction in the number of applications the cost of their support will be reduced by “tens of percent”, not specifying on what exactly the amounts involved. According to the Department of information technology, city of mobile applications are 2.3 million people. The most popular of them — “the Active citizen” and “public Services of Moscow”.
President of Association of regional Telecom operators Yury Dombrovsky said that the Association application can really reduce the cost of their support. The development and implementation of a new system can cost tens of thousands of dollars.
“While apps are not popular because of their fragmentation and lack of convenience for people who are not active users,” said Dombrowski.